The company began as a small workshop in 1965 by Late Mr. Nanjee Parshotam Sagar. His son Dipak Nanjee Sagar continued the legacy and decided to expand the business and soon the workshop successfully evolved into a retail shop for 22k gold jewelry. Due to the increase in tourism in Dubai, the demand for 18k gold items has risen, leading the company to shift its focus to 18k gold jewelry along with diamond and color stones such as Blue Topaz, Blue Sapphire, Emerald, Ruby, Amethyst, Citrine, Multi-Color Stones and many more. The company currently offers over a thousand different designs of diamond jewelry, and it also handles orders for gold and diamond jewelry. Contact Us
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Terms & Conditions
Returns Policy:
We want you to be fully satisfied with your purchase. If, for any reason, you are not completely satisfied, we offer free returns within 7 days of delivery.
please note:
Customized item not possible to return.
Eligibility for Return:
To be eligible for a return, the following conditions must be met:
The item must be unused.
It must be in its original packaging.
The item must be in the same condition as when you received it.
Initiating a Return:
To initiate a return, please contact our customer service team within 7 days of receiving your purchase. You can reach us via [+97142399756].
Return Process:
Once your return request is approved, you will receive further instructions on how to return the item. Please ensure that the item is securely packaged to prevent any damage during transit.
Refund:
Upon receiving the returned item and verifying its condition, we will process the refund to the original payment method used for the purchase. Please note that shipping charges are non-refundable.
Orders can be canceled before they are shipped. Once shipped, the standard returns policy applies.
Modification of Terms:
We reserve the right to modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Contact Us:
If you have any questions or concerns regarding our returns policy, please feel free to contact our customer service team for assistance. We are here to help you have a pleasant shopping experience.
By making a purchase on our website, you agree to abide by the terms and conditions outlined above.